Characteristics of positive communication climates relationship

Creating an Effective Communication Climate | Dr Brian's SmartaMarketing Blog Number 1

characteristics of positive communication climates relationship

Communication climate refers to the social tone of a relationship and Confirming communication refers to the three positive types of messages that have the. A communication climate is the social tone of a relationship. In short, a positive communication climate is one in which the participants feel valued. several positive attributes, such as enhanced self-concept, and positive workplace, family . A Communication climate refers to the tone of the relationship as In a positive communication climate people interact confidently and courteously. These qualities are supported by specific interpersonal skills, as follows.

Self-disclosure involves showing how you react and feel about the present situation and giving any information about the past that affects this reaction; in this way, you allow others to know more about you. This openness comes from an acceptance and appreciation of yourself. Others come to understand you by knowing how you react.

4 Components of a Communication Climate | Biola University Center for Marriage & Relationships

Self-disclosure does not mean you have to reveal intimate details about your past. It means sharing ideas and feelings. As you self-disclose, you also provide feedback to others on how their behaviour is affecting you. The amount of self-disclosure is affected by the communication climate.

  • Creating an Effective Communication Climate
  • Chapter Outline
  • 1. Acknowledgement

In a positive climate people disclose more, in a negative climate they disclose less. Both self-disclosing and feedback increase understanding and lead to more open communication. This allows you to establish closer, more satisfying relationships at work, and in your social and family life.


Effective Interpersonal Communication Interpersonal communication takes place in the workplace whenever two or more people interact on a one-to-one basis or in small groups. When the actions taken as a result of your communication match your intentions, your interpersonal communication is effective. The message is received accurately.

Others perceive your message.

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Workplace relationships built on effective communication work well. Those built on poor communication do not work so well. People who operate effectively in interpersonal relationships at work and elsewhere possess five general qualities. These qualities are supported by specific interpersonal skills, as follows.

Openness — is the capacity to respond frankly and spontaneously to people and situations, and the ability to acknowledge your own feelings and thoughts. Empathy — is the ability to understand and feel as the other person feels. Supportiveness — is the ability to supply descriptive and spontaneous feedback to another person in a provisional or tentative manner.

A provisional or tentative manner shows that your mind is open to other ideas and indicates a willingness to change your opinion.

characteristics of positive communication climates relationship

Positivenes — s is the ability to communicate in a confident way while also acknowledging the other person. Equality — describes a communication climate that recognises each person in the interaction as worthwhile, with something to contribute. Confidence- is the ability to feel comfortable with the other person and the situation. Immediacy — refers to the sense of contact the listener receives from the person communicating. We need accurate information to make good decisions.

Building trust is one way of obtaining more accurate information. Trust, then, is at the top of leadership skills, but it is also runs two-ways.

The leaders must trust the subordinates in order to expect the subordinates to trust them and vice versa. This growing reservoir of trust can be drawn upon to achieve other important organizational goals.

4 Components of a Communication Climate

Building Trust Build trust by sharing your concerns and encouraging others to do the same. Do what you say you are going to do and stand by your working teams. To build a trusting climate: Encourage your subordinates to do so also. Demand it from yourself and from your staff. Explain your reasons, wherever possible, behind requests and directions.

characteristics of positive communication climates relationship

Building Trust Continued Again, it is not enough to build trust. Trust must also be maintained through consistency, congruity, reliability, and integrity. It is easier to trust a leader who remains calm and directed when difficulties emerge. Consistency also means people can count on your behavior to be predictable.

To be trusted you cannot be seen as being capricious and erratic. This does not mean that you should not be flexible, but rather than changes are discussed and your behavior is not seen as inconsistent. In order to be trusted you need to have your actions match your words. Employees are much more likely to trust a manager who is willing to do his or her utmost to support them. Integrity is the ability to keep promises and commitments that promote the well being of the organization and all of its stakeholders both internal and external.

In other words, it takes more than keeping your word, but to not make promises that compromise the organization in the first place. Building and maintaining trust is not easy. Unfortunately, it is much easier to lose trust than to keep it. Behaviors That Endanger Trust In the same way that a manager can encourage trusting relationships, a manager can also endanger trust by keeping secrets, discouraging interaction or looking for people to blame when something goes wrong. By avoiding the behaviors listed here, you will help ensure the maintenance and enhancement of a trusting atmosphere: Never let anyone really be sure what's on your mind.

This keeps them on their toes. After all, they should be "stem winders" and "self-starters. Over react to casual comments by others about your people.

characteristics of positive communication climates relationship

Take credit for others' successes. Plan vendettas and other ploys that make other organizations look bad. Draw on subordinates for carrying these out.

characteristics of positive communication climates relationship

Always insist on plenty of documentation to protect yourself. It is important to be aware of both the behaviors that build trust and those that endanger trust so that you can create a trusting climate in which there is a free flow of information. Openness Openness refers to the candid disclosure of information, particularly negative information and the sharing of feelings and opinions regarding the organization and its activities.

Open communication in terms of expressing your ideas and feelings through verbal channels in organizations has led to higher production and better performance within the organization. There are several things that can be done to improve openness within the organization.

Establish genuine two-way communication within the ranks of management, between management and employees, and among employees themselves.

People will be more open if they feel they have a non-judgmental, trustworthy audience. Establish a climate that welcomes the new and the different and be open to hearing all ideas. Offer obvious and visible benefits for both employees and management who have shared creative new ideas.